IRCTC Customer Care Number, Toll Free Helpline, Complaint Email Id & Office Address

IRCTC Customer Care Number, Toll Free Helpline, Complaint Email Id & Office Address

Indian Railway Catering and Tourism Corporation (IRCTC) is the E-Ticketing system which help’s general public’s to book there Train Ticket’s Online with the help of Internet. Anyone can book there Ticket from anywhere in India.

IRCTC has also a Customer Care Support which help’s in solving any king of problem’s and answer’s all the Question’s asked by the Peoples. It is very good service. Peoples can Reach to them through Email Id’s and Customer Care Toll Free Number’s.

IRCTC Registered Office / Corporate Office-

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001

IRCTC Customer Care Helpline Number- 011-39340000

IRCTC Chennai Customer Care Number- 044-25300000

IRCTC Fax Number- 011-23345400

IRCTC 24×7 Helpline Number is 139.

IRCTC Complaints Email Id Support-

  1. I-tickets/e-tickets-
  2. For Cancellation E-tickets-
  3. For Mumbai Suburban Season tickets-
  4. For More Info-

IRCTC Zone Wise Address-

North Zone-

Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002

Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
Email Id:,

South Zone-

6A,The Rain Tree Place,No. 9 Mc Nicholas Road, Chetpet, Chennai 600031

Tel.No. 044-28363453
Fax No. 044-28361997
South Zone Control: 044-28362430
Email Id:

South Central Zone-

9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Andhra Pradesh – 500003

Tel.No. 040-27702401, 27702407, 27808899
Fax No. 040 – 27715983
Email Id:

East Zone-

Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001

Tel.No. 033-22439045, 22133207
Fax No. 033-22439046
Email Id:

West Zone-

2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001

Tel.No. 022-22618062,22618063,22618064
Fax No. 022-22618066
Email Id:

State Wise Railway Office Address & Contact Number-


2nd Floor, Bank of India Building, Arera Hills,
Bhopal -462004

Tel.No. 0755-2577011
Fax No. 0755-4057982


5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road,

Tel.No. 079-26582673-75
Fax No. 079-26580735


A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023

Tele No. :0674-2303657,0674-2303658,
Fax No.:0674-2301853


Boscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001

Tel.No. 0612-2205801,2213993
Fax No. 0612-2213993


4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001

Tel.No. 0361-2737123
Fax No. 0361-2367122


Sail-Harcad 1st Floor Building No.40/8194, Convent Road, Koachin- 682035

Tel.No. 0484-2382991-92
Fax No. 0484-2382990


C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010

Tele: 080-22960014
Fax No. 080-23123877


Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010

Tel.No. 0522-2305522
Fax No. 0522-2305533


708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016

Tel.No. 0141-4020194, 4020198
Fax No. 0141-4020193


SCO-80-81-8, Sector -34A, Chandigarh -160034

Tel.No. 0172-4645795, 6572156
Fax No. 0172-4645795

Internet Ticketing Services-

Internet Ticketing, State Entry Road,

IRCA Building, New Delhi-110055

Email Id Support-

Centralized Control Number (Tourism & Catering Services)-

Phone No: 011-23345300, 23745950
Fax No.: 011-23345400
Mobile : 9717639005

IRCTC Official Website Address-